Case Study: Transforming Training for a Non-Profit Organization

The Health Association of San Juan (HASJ) is a nonprofit organization that promotes happiness and supports individuals and communities in the San Juan area. HASJ’s educational programs are crucial in training happiness professionals, caregivers, and the general public.

CHALLENGE

HASJ faced a significant challenge in delivering practical mental health training through lengthy and often static PowerPoint video presentations. These presentations were comprehensive but could have engaged and maintained the participants’ interest better. Moreover, they were not accessible to individuals with diverse learning needs.

EQUITABLE BREAKTHROGH SOLUTIONS

Equitable Breakthrough Solutions (EBS), a consulting firm specializing in organizational transformation, was engaged by HASJ to revamp its training program. EBS proposed a comprehensive strategy to create shorter, more concise, and engaging video-based training modules to enhance learning outcomes and accessibility.

SOLUTION

  1. Needs Assessment: EBS began with a thorough needs assessment, engaging with HASJ stakeholders, trainers, and participants. This process identified pain points in the existing training, such as its length, lack of interactivity, and limited accessibility.
  2. Content Refinement: EBS collaborated closely with HASJ subject matter experts to condense and refine training content while preserving essential information. This included identifying key learning objectives and prioritizing critical topics.
  3. Engaging Video Production: EBS employed professional video production techniques to create visually engaging training videos. This included storytelling, animations, real-life scenarios, and expert interviews to make the content relatable and memorable.
  4. Accessibility Integration: EBS incorporated features like closed captioning and audio descriptions for visually and hearing-impaired participants to ensure inclusivity. The training materials were designed to be compatible with various devices and screen readers.
  5. Interactive Elements: EBS introduced interactive elements such as quizzes, polls, and discussion prompts within the video modules to actively involve participants in learning. This encouraged engagement and reinforced vital concepts.

RESULTS

  1. Improved Engagement: The transformation of HASJ’s training program led to significantly increased participant engagement. Incorporating storytelling and interactive elements made the training more enjoyable and impactful.
  2. Accessibility: The new video-based training was accessible to a broader audience, including individuals with disabilities, promoting inclusivity and equity in mental health education.
  3. Enhanced Retention: Shorter, more concise modules improved information retention, ensuring participants could apply their knowledge effectively in real-world scenarios.

Conclusion:

The collaboration between Equitable Breakthrough Solutions and the Happiness Association of San Juan resulted in a transformative training program that streamlined the learning process and made it more engaging and accessible. This innovation aligns with HASJ’s mission to provide high-quality mental health education and support to the community, ultimately contributing to improved mental health outcomes in San Juan.

Visit equitablebreakthroughsolutions.com to explore our course offerings and take the first step toward your equitable breakthrough.

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